Your data (name, e-mail, costs, files, ...) will never be passed on to an external party. They are only used for the internal workings of Centeam. Only for the sending of e-mails ('Forgot password') an external party is used (sendgrid) that acts as SMTP-server.
There is only one place where a cookie is used: When logging in so you don't have te re-login everytime.
We don't collect any type of user statistics (bv. Google Analytics e.d.)
The e-mailadres of the administrator(s) can be used to contact you. This can be about possible downtimes, upgrades, updates of the terms ... In case of (automated) bugreports regular users can also be contacted to further the solution of the bugs in question.
When a person leaves your cohousing and you delete this user the record of the user will be deleted from the database. Added costs, reservations ... stay in the database since these are linked to the unit, not the user. When the name of user is mention in a reservation, log ... then these logs will stay in the database.
When you decide to stop using Centeam you will the possibility to export your data in Excel format. Files, receipt ... etc need to be downloaded manually.
Centeam is free to use for the first year. Cohousings that are still in the building phase can use Centeam for free until the first house is inhabited. Should this be before the end of the first year, then of course you can use Centeam as long as this first year has not passed.
When you decide to not renew your subscription of Centeam, the data of your project will be completely removed from our server, 1 year after de expiration. If you want this to happen faster, please contact info@centeam.co. During that time you will be able to access all data, but it will not be possible to add new costs.
The cost of Centeam is € 100 + (€ 10 per unit) per year. For a project of 13 units this is € 230 per year. This cost can increase yearly by a maximum of 10%.
Administrators can renew the Centeam subscription from one month before the end date of the current subscription date via the dashboard. After confirming the renewal, an invoice will be added to Centeam. There you will find instructions to pay via bank transfer. In case of no payment before 30 days, your account can be disabled until the payment is done.
It is the responsibility of the administrators of the group to make sure the complete group agrees with these terms.
